Facilities & Asset Maintenance
Plan preventive maintenance for the chillers, pumps and panels in your buildings and the pumps, valves and meters across your field network. Reported faults become jobs on the same system, and every job closes with the asset’s status, photos, readings and the parts used.
The problem
The preventive maintenance plan lives in a spreadsheet, so services are missed when the person who keeps it is busy or on leave. Faults are reported by phone, email and chat, and requests slip between the helpdesk, supervisors and technicians.
Technicians finish jobs without a record of what they found, what they replaced or which parts they used. When an asset fails, nobody can show when it was last serviced. And across many buildings and remote sites, managers only learn a job is late when someone complains.
How it works
Planned and reactive work run through the same steps, so every job is tracked the same way.
Each asset gets a service frequency, and the timetable lays out the whole year. Preventive tasks are created when they fall due.
Planned tasks, reported faults and inspection findings go to technicians’ phones by site, location and workload.
Technicians scan the asset, record its status, readings and safety checks, and describe the work by voice.
Supervisors accept the job or send it back, follow-up work stays open, and managers see what’s late.
Mobile app
Technicians see their assigned tasks, clock in on site and work each asset from the app: scan it, record its condition, read gauges from a photo and confirm the safety checks. Supervisors and managers see the result on the dashboard as soon as the job is saved.
The app works without signal in plant rooms and basements, and in each technician’s own language.
Track record
Facilities & Asset Maintenance runs on the same Fieldmaster platform that already keeps large asset registers in the GCC on schedule.
15M
Field operations across the GCC and other international markets.
35,000+
Inspected on a schedule, with every issue raised as a task automatically.
100,000+
Every swap photographed, GPS-stamped and barcode-checked.
Results
Preventive tasks come from each asset’s schedule, not from someone’s memory or a spreadsheet.
Every visit is logged against the asset’s ID, with its status, readings, photos and parts, ready for audits and warranty claims.
Complaints and reported faults are logged once and turned into jobs, even when one issue needs several visits or trades.
Supervisors see the photos, readings and the technician’s own account before they accept a job.
Parts and consumables are issued to the job, and what was used or returned is recorded against it.
Overdue jobs, jobs waiting for parts and repeat faults on the same unit show on the dashboard the same day.
Why field focus matters
When job sheets are paper and faults arrive by phone, you can’t see what your technicians actually did, and you’re the one who answers for it when an asset fails.
A chiller trips and the client asks when it was last serviced. All you have is a signed sheet with no readings, photos or findings.
Parts go from the van into the equipment without being recorded, so stock runs out without warning and costs can’t be charged to the right asset or client.
A leak is reported to the helpdesk, the guard and the supervisor, and you end up sending three technicians, or none.
Jobs in basements and at remote sites are written up days later, if at all, so you only learn a service slipped when someone complains.
FAQ
What buyers ask when they compare a maintenance management system, CAFM and CMMS software.
Software that plans preventive maintenance, turns reported faults into jobs, sends them to technicians and keeps a record of each job against the asset. Ours is built around your assets, sites and approval steps.
CAFM (computer-aided facility management) is usually used for buildings and the services inside them. CMMS (computerized maintenance management system) is usually used for plant and equipment. The names overlap, and our maintenance system covers both: the chillers, pumps and panels in your buildings and the valves and meters across a field network.
Yes. Each asset gets a service frequency, the yearly timetable shows what is planned, and preventive tasks are created when they fall due.
No. The mobile app works without signal in plant rooms and basements, and in each technician’s own language. Technicians scan the asset, record its status and readings, and describe the work by voice.
We build the app around your process instead of asking you to fit someone else’s product, and your team does not build anything. It is typically live in 0 to 18 working days, depending on how much customization it needs.
Yes. AI connectors let you use your own LLM, such as ChatGPT or Claude, to ask questions like “Which building has the most overdue preventive maintenance tasks?” and get the answer and a chart from your latest records. They follow each person’s role, and they are opt-in, not turned on by default.
