Business Analyst

Job Title: Business Analyst

Location: Muscat, Oman

Experience: 2-5 years

Education: Engineering degree, preferably in Computer Science (CSE)

About the Role:
We are looking for an experienced Business Analyst to join our team in Muscat. The ideal candidate will have 2-5 years of experience in analysing business processes, gathering client requirements, and helping deliver solutions that improve operations. You will work with internal teams and B2B clients to understand their needs and ensure our software addresses operational challenges in a straightforward, effective way.

Responsibilities:

• Work with clients to gather business requirements and understand their operational needs.
• Collaborate with product and technical teams to design simple, effective solutions based on client feedback.
• Document requirements and translate them into clear, actionable tasks for development teams.
• Test and validate software solutions to ensure they meet business needs and perform as expected.
• Support clients post-deployment to gather feedback, fix issues, and suggest improvements based on their evolving needs.
• Ensure smooth integration of the software into clients’ existing operations and workflows.

Required Skills and Experience:

• 2-5 years of experience as a Business Analyst, preferably in a B2B environment.
• Experience working with clients to understand their business needs and translating those into software requirements.
• Understanding of operations management software (e.g., task management, invoicing, asset tracking) and how they can improve business processes.
• Ability to communicate clearly with both technical teams and business stakeholders.
• Strong problem-solving skills and an ability to manage requirements effectively.

Desired Skills:

• Experience with data analysis and reporting tools.
• Familiarity with client-facing roles, managing expectations, and delivering practical solutions.
• Understanding of project management and ability to manage timelines and deliverables.

Why Join Us:
You’ll have the opportunity to work on impactful software solutions that improve how businesses operate. This is a collaborative role where you can grow your skills in business analysis and software implementation while directly contributing to client success.

Who We Are:

At FieldMaster.ai, we are a leading provider of operations management software designed to help businesses optimize their workflows, enhance productivity, and drive performance. Our solutions cater to B2B clients across various industries, enabling them to manage tasks, track assets, ensure compliance, and improve overall operational efficiency. With a strong focus on innovation and customer success, we deliver software that simplifies complex processes and drives measurable improvements for our clients.

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