A utility contractor in Oman, specializing in meter replacements and troubleshooting for electricity and water utilities, encountered operational roadblocks that hindered their efficiency and growth. Their reliance on manual processes for task assignments, data collection, and stock management made it difficult to scale their projects and maintain productivity. With hundreds of locations to cover weekly and limited field teams, the contractor required a comprehensive solution to address inefficiencies and streamline their workflows.
The customer, an experienced utility contractor, faced significant operational challenges while executing their first major meter replacement project. Their reliance on manual processes for task assignments, stock management, and data collection led to inefficiencies, escalating costs, and missed opportunities for growth. Despite having the financial capacity to scale, their lack of streamlined operations made expansion unfeasible.
Fieldmaster provided a comprehensive solution tailored to the customer’s needs:
The customer specializes in replacing outdated meters with new AMR (Automated Meter Reading) and prepaid meters. Despite their technical expertise, operational inefficiencies posed challenges that hindered scalability and profitability.
Fieldmaster.ai provided the utility contractor with a tailored, all-in-one solution to address their operational challenges. By automating processes, improving data accuracy, and enhancing visibility, Fieldmaster empowered the company to expand its operations, increase profitability, and secure a leading position in the utility sector.
Fieldmaster.ai continues to support the customer with ongoing enhancements, ensuring their systems remain scalable, efficient, and aligned with future goals.